Customer Reviews

All our customers can submit a review right here on our website, so that you can get a better idea of how we server our customers. You can also read our latest reviews on Trustpilot

Who can you trust?
Absolutely we do!!
We have passed you on to half of Mallorca !!
We live in UK but go a lot and always send stuff ahead. Keep up the good work!
- Pauline
Having just started out selling our products online there were so many different options availible.
Speed is one thing but reliability of the couriers has to be right.
Using Pharos Parcel gives you access to the biggest couriers in the world but at a much lower price.
The website is easy to use with different ways to pay.
Their customer service is second to none.
If it wasnt for this company I doubt our business would be where it is now.
Many Thanks
Daniel
- Daniel
We have used your service three times this year sending parcels from York to Mallorca overland everything has arrived within four days in perfect condition.
UPS collected on time and delivered on time.
Great service have certainly recommended Pharos to friends in Mallorca wanting to send parcels out to their holiday apartments.
- Keith, York
We have been using you to send parcels to Spain 4 to 5 times a year for the last 3 years and found the service to be impeccable.
We were told about you by a passenger on one of our flights and in return we do the same.
We know of a few people that use you now and obviously they will spread the word also.
If we do have reason to ring you, not normally necessary, amazingly someone answers and are very polite and helpful, no buttons to push or crappy music. That is how it once used to be, well done for bringing back a service.
We did have a panic last delivery because it has always been 4 days exact door to door but this time it ran into the 5th day, fair enough because you do quote 4 to 5 and a quick tracking number check told us where it was and our fears were allayed.
So well done to a company who trade on old fashioned good service.
I am driven to distraction these days by companies who play music, get you to push many numbers and put you into a queue until you tire and ring off in frustration.
Well done.
- Terry, Hornchurch
I have always found your service second to none and will continue to use it although at the moment I am not doing a lot of business.
Good luck and thanks.
- Edward
I am a loyal customer.
I always recommend you to people - and you are always the first on the Audio Enthusiasts forum called HiFiWigwam.
- Carey
Many thanks for your help, can I just say I have been using you now for 2 years to send my boxes to Spain and I would never use any one else is company is fantastic and responds to any queries straight away.

Would highly recommend to any one.

Many thanks,
- Lottie from Spain
Outstanding !
I have no connection with this company.
The combination of low price and truly excellent customer service is outstanding.
The service is very reliable and on the very rare occasions things go wrong they do everything possible to put it right.
I recommend them 100%
Ben
- Ben
We would like to say a big thank you .
We have received our box in less than a week you picked it up on Tuesday afternoon from
Halesowen , Birmingham
& it arrived here in Menorca on Monday morning. We think your service is excellent we will certainly recommend you to other people here in Menorca & use your service again.

Thank you
- Jon & Jan
A gizzzilion thanks xxxxx for your help <3 <3 <3 <3
Moving country is challenging
- Naz

Submit A Review

Tell us how satisfied you were with our service.

 

How do we use this information?

Your review may be displayed publicly on our website.
Please do not include any personal information.

Envelope Icon

Log In To Pharos Parcel

Not Registered?

Create an account to view all your past orders and save regular addresses with a Pharos Parcel Account.

Envelope Icon

Create A New Account

Create an account to save regular addresses and view all your past orders.

Envelope Icon

Reset Your Password

Enter your email below and we'll send you a link to reset your password.