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Why Outsourcing Your Parcel Distribution Makes Great Business Sense

By 16th April 2014

Setting up and organising a parcel mail room within a company can be an expensive business. On top of this, all your mail would need to be handled on a daily basis by your employees thus taking them away from other important jobs which need to be carried out around the office to make sure business is running smoothly.

This can slow down productivity around the office which in turn means it affects your bottom line profit. This is why outsourcing your parcel distribution makes great business sense and can improve productivity no end.

Leaving it to the Experts is Cost-Effective

Having experts handle your parcel distribution is a very cost-effective way of managing all your postal requirements on a daily, weekly or monthly basis and it ensures efficiency at the same time. However, you need to deal with a well-established and reputable company that boasts a proven track record of being able to provide a first class service to its customers when it comes to mail handling.

By handing over the work to a company that has the right infrastructure in place parcels are picked up in a timely fashion and delivered to their destination quickly and efficiently. This in turn guarantees customer satisfaction which has to be a high priority on any business list in these troubled financial times.

Getting the Best Deals on Postal Costs

Outsourcing your parcel distribution means you get the best deals when it comes to the right type of postal packages to use. Having the right package in place helps cut down your annual mail costs. The company you sign up to would take a close look at the volume of parcel your business sends out whether on a daily, weekly or monthly basis, before looking at the best deal available that would be an affordable package to suit your needs. However, the package they offer has to be a service that does not sacrifice the timeliness of pick-ups and deliveries.

Choosing the Right Parcel Distribution Service

When it comes to choosing the right parcel distribution service, there are certain factors that need to be taken into consideration. Knowing you are dealing with a professionally run business is essential. You need to have the peace of mind that your parcels will be handled by well trained personnel right from the word go.

Is the Company’s Website Easy to Navigate?

The company has to boast a website that’s not only easy to navigate but one that allows you to track all the items you send out at all times, which means you can let customers know if there is going to be any sort of delay. This is crucial in business because it is far better to keep clients informed well in advance of a delay rather than keep them in the dark and waiting. Being able to let a client know there may be a delay and being able to offer an “estimated” delivery time makes good business sense. Not informing a client of a delay can prove very costly to any business and it’s the best way to lose customer loyalty.

Does the Company Offer a High Quality Service?

Timely deliveries are an important factor for any online business

It goes without saying the company has to offer a high quality service with a 24/7 helpline should you need to talk to someone about a shipment that’s in transit or for any other reason. You also need to know your call will be handled by a true professional so that everything is sorted out quickly, efficiently and in a timely fashion

Conclusion

Outsourcing parcel distribution to the experts means your postal needs are managed by professionals which in turn guarantees that customers receive their items in good condition and in a timely fashion. The company you choose to use has to offer customers a high quality service on as 24/7 basis so that if you do need to get in touch with someone you can do so any time of the day, knowing your call will be expertly handled by a trained professional.

If you are thinking about outsourcing your parcel distribution then we’d love to tell you about our services. Give us a call on 08456 478 479.